The best at atraveo
atraveo is the big holiday-home market on the Internet with more than 300,000 holiday homes and apartments in Europe and around the entire world. Along with its large range, the outstanding features of the integrated mediation service include verified customer reviews and a general best price guarantee. atraveo markets internationally – via its own brands, atraveo and TUIvillas.com, as well as in cooperation with leading travel portals. The company is the developer and operator of its own booking engine, the IBE5, and offers a customer service in ten languages. atraveo was founded in 1997 and is part of the TUI GROUP.
Our slogan is "rent a good time" – which is both your wish and our mission: That you have a great vacation!
Those who are seeking choice and comparability will come to appreciate atraveo. Whether at the sea or in the mountains, within the city or surrounded by the countryside, across Europe you will be able to find an array of holiday rentals with individual charm. Altogether we presently offer around 300,000 properties: Houses, apartments, fincas, villas, holiday parks and residences and even ski huts are on offer. The product originates from renowned travel operators, local partners and private owners which have been thoroughly checked by atraveo before the cooperation started. The unique search technology Liquid Search from atraveo helps you retain an overview with such a large choice.
Verified customer reviews
After coming back from their vacation atraveo asks all customers to rate their accommodation and share their experiences with future guests. The customer reviews offer valuable information and provide details on the location, furnishing and general impression of the accommodation. So that only authentic reviews are to be found on our website we check all provided reviews in an elaborate procedure. Please look out for the blue houses in many offers!
Best prices for everything – guaranteed
From the 2013 season atraveo is giving a best price guarantee for all offered accommodations, all travel dates and even for special offers! Nowhere else should one be able to find a holiday home cheaper than with atraveo. Should we not be able to fulfil this claim then we will without further ado refund the difference to you.
What you see is what you get
The descriptions of the holiday homes and apartments on atraveo can be relied upon. In each case, they represent actual facts – regardless of whether they come from a private owner, a local agency or a tour operator. We guarantee that! If there are, however, grounds for a complaint and the provider of a property does not resolve the problem, you can contact atraveo. We assure you that we will deal with the matter in an obliging and non-bureaucratic way.
Five star service for everyone
Our service is not just the website itself – quite the contrary: atraveo is available for all your questions. A specially trained customer service deals with customer queries and ensures that all bookings are handled efficiently just in a way you would expect from a good travel agent. For quality control atraveo continuously requests customers to rate the service and is able to achieve on average 4.7 out of 5 possible points. Read English, French, Dutch and Danish reviews here. Our target though is: Five star service for everyone!
Overall rating: "good"
When the German consumer protection organisation, Stiftung Warentest, conducted a comparison of online portals for holiday accommodation, atraveo obtained a Top 3 position among all the tested candidates - with an overall rating of "Good (2.2)" ("test" magazine, issue 09/2015). atraveo achieved very good marks, particularly with regard to the search function, the results list and the booking aspects. The transparency of the website-provider details and the handling of customer data were also praised. atraveo had already obtained an overall rating of "good" when Stiftung Warentest carried out a comparison of holiday home portals back in 2013 ("test" magazine, issue 11/2013). The atraveo customer service team’s advisory assistance was also named as one of the best in the entire test.
So that you are able to go with a reassured feeling on vacation we check all travel operators, local partners and private owners thoroughly in respect to performance and reliability before including them in the atraveo offer range. Generally you will comfortably pay your travel or rental price to atraveo and we will assume the settlement with the respective provider for you. Details on the payment process and customer money protection can be found in the respective object description.
Under the roof of TUI
Since 2006 atraveo GmbH is part of the TUI GROUP, an international leisure travel group. atraveo remains committed to the principle of providing a neutral and open market place.
Recommended by travel guides
When you are on the lookout for holiday apartments and houses Marco Polo, DuMont, Baedeker, Lonely Planet and other renowned travel guides recommend atraveo.